CL Shipping

Sure you can! You can pay for pick-up orders with only the following methods of payments: Credit Card, Money Order, Cashiers Check, or bringing in the exact cash amount including the current Indiana sales tax. Please contact us to set up an appointment for pickup. Our customer service team will assist you in creating an order, and they will help work out the details for when a warehouse pickup would be available.

Unfortunately, during October we are too busy to accommodate pick-up orders at our warehouse. We apologize for any inconvenience this may incur.

We typically ship out our orders within one business day of receiving your cleared payment, with the exception of weekends and holidays. Please keep in mind that we are a U.S. company on Eastern Standard Time. If your payment clears after 1 PM EST, it may ship out the next business day. If your payment clears after 1 PM EST on a Friday, your order may ship out the following Monday. Business days are defined as Monday through Friday, excluding national holidays.

That depends entirely on the shipping service you choose during checkout. Each of our products has a shipping estimate section where you can determine which shipping service will work best for you before submitting payment.

NOTE: Provide images when available

We recommend that you choose a service that best suits your needs. If you purchase an item for an event that is over a month away, choosing a slower and cheaper method is an option for you. However, if you have a tight deadline for when you need your item, please choose a method that would accommodate your time limit. You can view all of the shipping services available to your area on each product page.

Overall, we usually recommend choosing a service that has delivery confirmation and/or tracking capabilities.

Yes we can! As long as you submit your instant payment by 1 PM Eastern Standard Time on any given business day and choose our One Day shipping during checkout, you will receive your order the next business day. We also offer several other expedited shipping services for your convenience.

Please keep in mind that payments made after 1 PM Eastern Standard Time may ship out the next business day. If your order is placed after 1 PM EST on a Friday, your order may ship out the following Monday. Orders placed on Saturday or Sunday will ship out from our warehouse on the following Monday.

Unfortunately, our expedited services are limited for our international customers. To find out when we can deliver to your area, please consult our shipping estimate service on our product pages. We cannot ship overnight or 2-Day for customers who live outside the continental U.S, including customers in Hawaii, Alaska, and APO/FPO destinations.

Yes, but only if you select USPS (United States Postal Service) as your shipping method, as FedEx does not offer shipping to PO Boxes. If you select FedEx for you shipping method and list a PO Box as your shipping address, we will change your shipping method to USPS.

Yes! During the item payment process you will be able to enter your desired shipping address. Once you make payment, a shipping label is automatically created based ONLY on the information you filled out in the checkout page, regardless of what your credit card or PayPal billing address is. In other words, we will ship your package to the mailing address that you provide to us during your Costumelicious checkout.

Please note that our checkout will ask for your billing address; make sure you enter your billing address correctly. To ship to an address other than your billing address, please uncheck the box titled "Ship to the same address", and enter your shipping address. Please make sure you enter your shipping address correctly because we do not look at PayPal receipts to verify shipping addresses.

Please note! It is the responsibility of the buyer to verify that the submitted shipping address is correct. Refunds cannot be given in the instance that an incorrect address was provided to us.

Please check the tracking number that you received in your Costumelicious shipping confirmation email. You may need to check your spam folder to view the email. The tracking number will indicate the status of your package. If it says that your item has been delivered, and you do not have it, then you need to call your local post office or FedEx office to see if they are holding the package for you. Occasionally, if they attempt a delivery but believe that you are not available to receive the package, they will take the parcel back to their respective facilities; they are supposed to leave a note, but sometimes they forget. It is also possible that a friend, neighbor, or front office is holding your package if you weren't at home at the time of delivery.

If you chose a shipping method with tracking capabilities, please check the tracking number that you received in your Costumelicious shipping confirmation email. You may need to check your spam folder to view the email.

Typically, First Class International mail will deliver your package in 2 - 4 weeks, but depending on your country's customs inspections, it can take up to 2 months. If it has been over one month and you still have not received your package, then you need to call your local post office and ask them if they are holding any packages for you. It is very possible that they will require you to pay an import tax on your item before they allow it to be delivered to you. Customs duties and taxes are not included in the sale for non-North American shipments. Each country has different policies regarding how much tax to charge. If you are concerned, please check with your country's customs agency for more information.

We send out a shipping confirmation email for every package we ship; if you chose a service that has tracking capabilities, your shipping confirmation email will contain a tracking number that you can use to follow the progress of your package. Please check the email address that you registered with us during checkout in order to find the tracking number for your order. You may need to check your spam folder to view the email.

If your order was shipped using USPS, please click here and enter your tracking number.

If your order was shipped using FedEx, please click here and enter your tracking number.

If you are a Canadian customer and your tracking number begins with "LN", please ,click here and enter your tracking number on the OSM Worldwide website.

If you are an international customer and not Canadian, and your number begins with "LN", you did not choose a service that offers a tracking number. The number that you have is a customs number, and contains no tracking data.

Please be sure that you are entering your tracking number correctly. The easiest way to do this is to copy and paste your tracking number, instead of entering it manually. It may also be possible that you are entering the correct tracking number, but on the wrong site. We use USPS, FedEx, and for our Canadian customers with a tracking number that begins with "LN," OSM. The answer above provides links to each website's tracking page.

Sometimes it can take up to 48 hours for a shipping company to update their tracking information, depending on the shipping service you choose. If you have chosen a standard or economy shipping service and your tracking information does not update for the first two days after shipping, please do not worry; this is normal. If your tracking number continues not working, please contact us, and we will assist you.

Customs duties and taxes are not included in the sale for non-North American shipments. International packages are subject to import or customs fees as determined by your local government. Whether or not a fee is assessed, and the amount of that fee if applicable, varies from area to area. We do not have the capability to determine, collect, or pay those fees. Buyers are responsible for paying any customs fees that their local government deems necessary.

If it is necessary for your government to collect a customs fee for your package, your local post or customs office will ask you to pay the fee before you receive your package, or if your package shipped using FedEx, FedEx may collect the fees after delivering your item. If you are concerned, please check with your country's customs agency for more information.